ASK MATRIX

Have a question about our products? Want to know where to find a Matrix distributor in your area? Interested in Matrix shows and events? Please select from the list of questions below or submit your own. 


Please visit our Distributor Finder by clicking here.Please note that you will be asked to sign in. Signing up takes 30 seconds and gives you access to lists of other things: techniques, videos, formulas, shows and events schedule, and access to our free downloadable collateral for store and salon usage.

If this did not answer your question, click here to send us an email.

Please visit our Distributor Finder by clicking here.Please note that you will be asked to sign in. Signing up takes 30 seconds and gives you access to lists of other things: techniques, videos, formulas, shows and events schedule, and access to our free downloadable collateral for store and salon usage.

If this did not answer your question, click here to send us an email.

Please visit the Matrix US Facebook page at by clicking here. We understand the high demand for free samples and do our best to promote contests on our Facebook page where entrants can win free product! And make sure to write on our wall while you are there, we’d love to hear from you!

If this did not answer your question, click here to send us an email.

Please visit our Shows & Events page by clicking here.Please note that you will be asked to sign in. Signing in takes 30 seconds and gives you access to list of other things: techniques, videos, formulas, our Distributor Finder, and access to our free downloadable collateral for store and salon usage.

If this did not answer your question, click here to send us an email.

For a full list of our discontinued products, please click here. You will also find replacement products.Please note that you will be asked to sign in. Signing up takes 30 seconds and gives you access to list of other things: techniques, videos, formulas, our Distributor Finder, and access to our free downloadable collateral for store and salon usage.

If this did not answer your question, click here to send us an email.

Please visit our “Join the Education Team” page by clicking here to apply to become a Matrix Educator.Please note that you will be asked to sign in. Signing up takes 30 seconds and gives you access to list of other things: techniques, videos, formulas, our Distributor Finder, and access to our free downloadable collateral for store and salon usage.

If this did not answer your question, click here to send us an email.

This is the Matrix US website. For information on a different market, please click here and select the appropriate Country.

If this did not answer your question, click here to send us an email.

Please visit our “Business Support” section to find FREE downloadable collateral that you can print right from your computer by clicking here. Or send it to your nearest Kinkos/FedEx to get it professionally done.These assets are updated monthly to include our newest products and models. Please note that you will be asked to sign in. Signing in takes 30 seconds and gives you access to list of other things: techniques, videos, formulas, and our Distributor Finder.

If this did not answer your question, click here to send us an email.

Please visit our Techniques section to find the different models and their information by clicking here. We provide cut, color, style, and formula.

If this did not answer your question, click here to send us an email.

Please email us by clicking here and tell us who you are and what contest this is for. We will make sure to get you a response ASAP.

If this did not answer your question, click here to send us an email.

ASK A QUESTION

Still need help?

(Hint: The best answers come from shorter, single-sentence questions. Example: Where can I buy Matrix products?)

Contact Us

For product questions you can also call us at 1-888-777-6396, Monday-Friday 9:00am to 7:00pm Eastern Time and Saturday 9:00am-4:00pm EST.

Have a question regarding our Friends & Family Program?
Call 1-800-968-2582

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